Summer 2026 - Flipbook - Page 20
Can you share a memorable
customer story or situation that
touched you or reassured you of
your
passion
for
helping
customers?
What are some of your favorite
hobbies to do outside of work?
I love to travel; my goal is to visit
as many countries as I can and to
experience life in many different
places with different types of
people.
I was working with a US Army
disabled veteran who was in a
difficult circumstance and used
What’s a fun fact about you that
others may not know?
the last of his money to get to the
closing table. His mortgage lender
was
hounding
him
for
extra
I wanted to become a professional
poker player when I was younger,
and I really enjoy cooking.
documents that he did not have in
order to approve his veteran’s
loan. The man was fearful he
would end up homeless and his
Where is your favorite place
you’ve visited and where is a
place you haven’t visited that
you’d like to?
financing wouldn’t go through. I
looked at what they were asking
and realized the things that were
being asked are not a requirement
I love Colombia — it is an amazing
country with lots of culture and
great people. As far as where I
want to go — top of the list would
be Australia and pretty much all of
Asia, with Japan, Singapore, and
China because I am fascinated
with that culture. Unfortunately,
20+ hour flights currently make it
hard to get there, but I am hoping
someday!
for that type of loan. I called up
the lender and we got the loan
pushed through. We were able to
give him a couple of gift cards, so
he could get into his new place
and eat dinner with his loved
ones. It gave me an opportunity to
use skills I had acquired over my
career and make a difference in
people’s lives.
How does it make you feel when
your customers provide positive
feedback after working with you?
It is the best feeling; I love giving
valuable service to our clients.
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