Feel the Joy Magazine. Fall Issue - Flipbook - Page 20
most importantly, to feel that we why I do what I do. When
care about their individual someone takes the time to tell us
situation — not simply the that
they
felt
supported,
transaction.
understood or cared for, it
confirms that the way we
Can you share a memorable approach customer relationships
customer story or situation that matters.
touched you or reassured you of
your
passion
for
helping What are some of your favorite
customers?
hobbies to do outside of work?
I worked with a kind seller who Right now, it’s Pilates. I love that
was being taken advantage of by it gives you a great workout
family members and felt stressed without putting too much stress
about the condition of the home on your joints. It has become a
after they had stayed there. They really enjoyable way for me to
needed to sell because they stay active, challenge myself and
could no longer afford to keep take a little time to reset.
helping others at their own
expense. I was there to validate
their feelings and remind them to What’s a fun fact about you that
give
themselves
grace. others may not know?
Sometimes putting yourself first
can impact others, but you are
just as important. We gifted them
a painting of their home along
with some flowers. The seller was
so appreciative, and it was truly
an
