Feel the Joy Magazine. Fall Issue - Flipbook - Page 19
banking world.
My sister was working at
Homestead Road at the time and
genuinely enjoyed being part of
the company. She referred me,
and I decided to take a chance on
something
different.
That
decision brought me into real
estate and, more importantly,
into a role where I could continue
doing what I enjoy most—working
directly with people.
How long have you been with What aspect of your job gives you
Homestead Road, and what do the most positive energy?
you do?
I enjoy talking with our customers
I joined Homestead Road in 2021, and building connections with
and today I serve as the Customer them. You never know what
Relationship Manager. My role is someone may be going through
centered around the customer behind closed doors. When
experience—from
those
first people call to discuss this new
conversations with homeowners chapter of selling their home, I
to helping them understand our like to validate their feelings and
process and feel confident about help them understand our
process.
what comes next.
What led you to choose to work What 2–3 words might your past
customers use to describe
for Homestead Road?
working with you?
Before Homestead Road, I worked
in banking with USAA and Wells Friendly. Honest. Compassionate.
Fargo. I learned a lot from that Those are qualities I try to bring
experience, particularly about to every conversation. I want
customer
relationships,
but customers to feel comfortable
eventually I was ready to try asking questions, to know they
are getting an honest answer and,
something new outside of the
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